The single constant for the retail sector over the last decade has been change. The ongoing rise in e-commerce sales and the increasing expectations of customers in both their digital and physical experiences means retailers must stay nimble and evolve quickly. As if those marketplace demands were not enough, the Supreme Court’s decision in South Dakota v. Wayfair, Inc. threw open a Pandora’s Box relating to the industry’s sales and use tax (SUT) obligations.
Some business leaders believed the SCOTUS ruling (opening the door for states to adopt economic nexus ) would simplify or at least clarify online sales tax regulations across the U.S. Others believe they should wait before taking any actions as surely more court rulings are forthcoming. Unfortunately, both camps are wrong. This paper outlines some of the key points retailers need to consider to get and stay compliant in a post-Wayfair world.